This Site is accessible by Section 508 Standards
Get Acrobat Reader
Frequently Asked Questions
Q: How do I change my garbage service if I need more garbage cans?
A: You need to come to City Hall and fill out a form to request more or less garbage cans.
Q: What are the fees for garbage?
A: 1 can = $14.58 / month
2 cans = $22.61 / month
3 cans = $30.65/ month
Garbage cans are picked up once a week and the fee is billed once a month.
Q: What if I put out extra garbage?
A: There is a fee for putting out extra garbage and it is $8.00 per extra can or bag.
Q: Do I need to purchase recycling containers?
A: No, they are provided to all residents at no charge if you wish to recycle.
Q: Who is the garbage company that provides services and is their telephone number?
A: The garbage company that provides services is Tri-Cities Disposal & Recycling and the telephone number is 1-888-678-6798.
Q: What size garbage can do I need to purchase?
A: You need to provide your own 32-gallon can.
Q: How long do new residents have to license their dogs?
A: You have 30 days from the day you move into the city.
Q: At what age does a dog need to be licensed?
A: A dog needs to be 4 months or older.
Q: What do I need to bring to license my dog?
A: You need to bring the vaccination certificate and the proof that your dog is spayed or neutered.
Q: What is the fee to license your dog?
A: It is a $5 fee for spayed/neutered dogs. It is a $10 fee for un-spayed/un-neutered dogs.
Q: How often do I need to renew my dog's license?
A: Dog licenses are renewed once a year in April. There is a form to be filled out at City Hall.
Q: When are utility bills due?
A: Bills are due on the third Wednesday of every month.
Q: What is the penalty fee if my payment is late?
A: The penalty fee for a late payment is 10% of your utility bill.
Q: At what time am I at risk of having my services disconnected?
A: When your utility payment is past due 2 months and on the second month you do not make a minimum payment before 1:00pm. Your utility services will be disconnected.
Q: Is there a fee to sign-up for utility services?
A: If you are a homeowner there is no deposit fee. If you renting there is a $100 deposit.
Q: What type of payment method is accepted to pay my bill?
A: We accept cash, personal checks, money orders and credit card payments. Be aware we only accept Visa & MasterCard. We do not accept American Express and Discover cards.
Q: What if I can't make it from 8:00am-5:00pm to your office to pay my bills?
A: You can mail your payment to P.O. 156, Soledad, CA 939360 or physically drop it off in our drop box at 248 Main Street, Soledad, CA 93960.
Q: What are your business hours and where are you located?
A: Our office hours are 8:00am-5:00pm, Monday-Friday and we are located at 248 Main St., Soledad, CA 93960.
Q: How do I sign-up for utility services?
A: There is and application that needs to be filled out available at City Hall.
Q: How do I reserve a park?
A: You must come in to City Hall and obtain an application.
Q: When do I need to complete an application?
A: You must come in at least 10 days before the event and provide a certificate of personal liability insurance for $1,000,000.
Q: What if two organizations or individuals want to use the park at the same time?
A: Priority is given in the following order; City sponsored events, one time use events, tournaments/games, paying organizations, non-profit organizations, non-profit sporting events & schools.
Q: Do youth leagues have to pay a fee for field use?
A: Youth leagues with 75% of players from Soledad do not have to pay. If the use of light is required there is a $26 fee.
Q: Have much is the fee for games played by Adult Leagues?
A: There is a $20 fee per game. If the use of light is required it is an additional $26 (light fee must also be paid by youth leagues).
Q: Does paying for the use of the field include the whole park being reserved?
A: No, the game fee only reserves the field.
Q: Can liquor be use at the park?
A: No liquor is allowed without the approval of City Hall. If liquor is allowed, a certificate of Liquor Liability Insurance must be on file.
Q: Who needs a Business License?
A: Anyone conducting business within the City Limits is required to have a license.
Q: Where do I get a Business License?
A: At City Hall forms are available.
Q: How much does a Business License cost?
A: Cost is dependent on the type of business and gross receipts within the City limits. The Ordinance is available to everyone at City Hall.
Q: Do business licenses have to be renewed?
A: They need to be renewed every year in June. They expire on June 30th.
Q: What happens if I pay late?
A: You have until the end of July to pay with no penalty. After July, there is a 25% penalty charged every month until renewal, not exceeding 50% of the total fee.
Q: What if I want to solicit business door-to-door?
A: You must first apply for a solicitor's license. Those are available at City Hall. You fill out the application and summit to the Police Department. Once City Hall receives approval from the Police Department a business license can then be issued.